My mom was flooded in Grosse isle , and I was helping from 2 provinces away as she was very overwhelmed and has no internet access. Adam Tuk the project manager was very fast with communications and I appreciated his patience with all of our questions. This includes Daniella - lead technician and mitigation manager Sean. The crew came in quickly and had her house done in no time. I can breathe a little easier now knowing my mom is in a safe home and that it was looked after.
There is nothing but amazing things to say about Servicemaster Brantford. We experience a flood and sewer up in our basement following a rainstorm in Ottawa. The team from Brantford arrived in Ottawa a few hours after we called our insurance. Upon their arrival they worked until 11 pm and the next day arrived early and worked until the job was completed at 1:30 am. We really want to emphasize how wonderful the staff were. Calvin, who is the supervisor of the crew was beyond accommodating, patient, and efficient. His crew Savita and Phin were as organized and efficient as Calvin. We really want to thank them from the bottom of our hearts. They turned this nightmare in less than 48 hours into a positive outcome. Thank you again
Fast response to our basement flood. Jeff and his crew did a great job of removing all damaged flooring and wet drywall/insulation and provided fans and a dehumidifier to dry things out.
Thanks to all from ServiceMaster Restore, who came to our rescue. The ServiceMaster team was prompt, polite, kind, & professional from start to finish. We appreciated their input, guidance, & expertise. The plumbers, drywallers & painters were top-notch. They saved the day! The prep work & cleanup by Gabby, Denise, & their crew at stategic points was much appreciated. We couldn't have been more pleased with the finished restoration of our foyer. Thanks so much!
Roy and his crew did an amazing job. Roy was great to talk too and explained everything that had to be done.
I can't say enough good things about ServiceMaster Restore of Brantford. After a tree fell on my parents' cottage, several branches punctured the roof and even came through one of the exterior walls. It was a stressful situation, but they made the entire process so much easier. They had an emergency crew out the very next day to tarp the roof and protect the cottage from any further damage, which we really appreciated. Once repairs got underway after the winter, they took care of everything—from the roof and ceiling to the interior walls—and the quality of the work was excellent. You would never know anything had happened. The entire team was professional, friendly, punctual, and knowledgeable throughout the entire process. They communicated well, showed up when they said they would, and took great pride in their work. I would absolutely recommend ServiceMaster Restore of Brantford to anyone who needs restoration work.
On June 9, 2026 a Severe storm causing power outages, and flooding brought on water damage to our basement. Service Master ( Adam Tuk and Daniela and team) arrived on June 13th. Within one day our basement was cleaned out, scrubbed down , dried and prepped for restoration . The crew did an amazing job of clean up. Very thorough in the process. Communication was very clear. Very friendly. Thank you especially to Daniella and her crew. Such hard workers. I highly recommend Service Master in times of disaster
Victor did an amazing job when we had a roof leak in our bathroom. Very thorough, professional and polite. Highly recommend ServiceMaster Restore of Brantford.
I have nothing but a great experience with the ongoing work with Service Master Brantford. I cannot say enough about the professionalism, efficiency, knowledge, compassion , hard work, and long hours put in with Adam Tuk, project manager, as well as Sean, mitigation manager. I look forward to completing this emergency mitigation project with them.
Jeff and his team: Matt, Phil, Steve, were reliable, thorough and professional in dealing with my claim, from beginning to completion. Various challenges were dealt with patiently and effectively. No 'corner cutting', always courteous and respectful of my needs as the client. I would recommend their services without reservation. Thank you so much!! Jamie C.
Adam, Gord and Phil from Servicemaster were awesome to work with. Adam walked through a number of options with me for repairs, and was very reassuring in a very stressful time. Gord made sure that we were on track and was very punctual in booking service times and making sure the invoice was going to match the work being done. Phil was great to have in the house working away at specific repairs and would always check in with me to make sure that I knew what he was doing and how long he'd need to complete the work. Overall I would definitely recommend them to my clients and am very pleased with the work that was done from start to finish. Thank you Adam, Gord and Phil! I appreciated your work.
I'm writing this on behalf of my sister who does not have a computer or smart phone. She was very satisfied with the work ServiceMaster did for her through the company's representative, Adam, whom she called a "nice young man" who was "all business", "honest" , "knew his job", and "friendly". This is very high praise coming from her.
We had a leak in our house and our wall needed repairing. Denise and Victor came first and cleaned up the area and sealed the wall to dry. Jeff then came to see the job and gave us the info we needed on the repairs. Matt with the rebuild team came and did wonders with the crazy wall and made it look like brand new. We found all of the staff to be professional and personable. Thank you so much.
The service provided to our home in our time of need was amazing. They arrived quickly and worked tirelessly to get our house in a safe place. we really don’t know what we would’ve done without their expert care.
We had a leak in our unit and the ceiling had to be redone. Service Master Restore Brantford was perfect for the work. A team of wonderful and dynamic people were assigned to do the work. Jeff the supervisor, Daniella and Victor the Tech guys, the game changers of them all the rebuild team Steve, Matt and Conner and last but not least of the SVM person Kat who did the final cleaning They put in time, effort and attention to every detail of the job and the final product after three days is a beauty. Thank you all: Jeff, Daniella, Victor, Steve, Matt , Connor and Kat for the great work. Your passion makes your work wonderful and enjoyable.
I had really good service with them, Adam and Denice, both were really easy to reach, fast reply they help me a lot during all the processus
Adam Tuk as project manager, Denice as lead technician and the crew were amazing. They were fast, hauled butt like it’s nobodies business. I would give them a 10000 star rating if I could. Congrats to this great crew and keep up the great work.
Due to the volume of snow this past winter, we are experiencing basement flooding and have to call our insurance. They recommended Service Master, and Mr. Adam Tuk called right away to assess the water damage in our basement. Also, Mr. Tuk was quick to respond to our go signal and immediately booked a team to come in and perform the needed work. Thank you, Service Master and Mr. Adam Tuk, for this amazing service. (This is an update) I would also thank Victor (the technician) and his team who came and did the clearing, disposal of our old carpet floors, and set up of various equipment for drying the water damage. They were thorough and fast - came in and out in less than the time they required. Again, thank you for your service!
I dealt with Adam Tuk the project manager and Denice the lead Technician, and they were awesome to deal with! They’re here to help you, very respectful and everything was done in a timely manner. The day I flooded they were in my house that same night and finished around midnight. Very satisfied!
Adam Tuk and Daniella have been nothing but amazing during this enitre time of our basement being flooded. They've been extremely helpful and understanding the entire time. If I could rate them higher than 5 stars I would for sure. Communication with us has exceeded expecations during this busy time. Adam has no problem going to bat for us when dealing with others. Daniella and her crew were top notch as well going through things that they had to remove and stuff that was salvagable. I would highly recommend Service Master Brantford to anywone.
We had water damage to our basement on Nov. 30/25. Servicemaster responded to our request and did a great job in cleaning up our mess. We would like to extend our appreciation to Miro, Gord, Gabby, Parker, Brayden and Matt for doing an excellent job in cleaning up and restoring our basement to its original state. Because of the Christmas season they were not able to do the restoration work until the end of January, 2026. They were very professional in there work and we would highly recommend ServiceMaster to anyone that needs their servvice. John and Joan
Gabby, Daniella and Denise of ServiceMaster Brantford did a very thorough job cleaning and disinfecting my stone foundation basement! I am very pleased with their work and would gladly have them back if needed.
I can’t say enough good things about ServiceMaster of Brantford and how they handled our recent basement flood. From the moment we called, their team responded quickly and professionally, which made a stressful situation feel much more manageable. The cleanup process was incredibly thorough. They arrived promptly, assessed the damage, and immediately got to work removing water, drying out the space, and preventing further issues like mold. They kept us informed every step of the way and treated our home with care and respect. What really stood out was their renovation work afterward. Instead of just restoring things to how they were, they helped bring our basement back even better than before. The workmanship was high-quality, timelines were clearly communicated, and the team made sure everything was completed to a high standard. Overall, their responsiveness, professionalism, and attention to detail made a huge difference during a difficult time. I would highly recommend ServiceMaster of Brantford to anyone dealing with water damage or needing restoration work. I want to specifically thank Phil, Jeff, Sean, Adam, Denice, Parker, and Daniela! They are the best!
Massive thank you to Adam and his team - Daniella, Denice, and Parker. The entire team was quick, agile, and genuinely kind. They made a stressful situation much easier and handled everything efficiently and professionally. Much gratitude to each of you :)
Adam was fantastic! I put in a request and got a call back within a couple hours and had an inspection booked for the next morning. He was efficient and got me a report of the inspection two hours after we met. Great service, highly recommend and will be using in the future!
Service Master is a restoration superstar! My introduction to this organization came after a water heater ruptured and my insurance company sent them in to perform the remediation work. From the first call with our Project Manager, Adam Tuk, I knew I was in good hands as he carefully explained the process, provided clear timing on the next steps. When Adam and team arrived on scene they were calm and thoughtful and very respectful of the fact that this was someone’s home and their personal belongings. They got straight to work removing both wet and dry contents, securing undamaged items and above all clearing the water and drying the basement. Through the early stages of the remediation, the Service Master team took care to preserve and repair what they could while respecting the personal or sentimental nature of the contents. 2 weeks after the initial flood, we incurred a second flood as a result of poor workmanship by the plumber. For this call, I reached out to Adam directly and once again he delivered. After the basement was fully dried for the second time we engaged Service Master to perform all of the necessary reconstruction services - fixing drywall, cabinets, doors, trim and other structural issues. The work was done in a timely fashion and done well. Prior to closing the file, Service Master requested that I personally review their work and sign-off. During that review I noted a couple minor repairs that I wanted revisited. I was expecting resistance given the minor nature of the issues but instead I was told they would send their contractor back immediately to repair the items that I noted. The repairs was done quickly and without question. I was both shocked and delighted by this clear demonstration of customer first leadership. Throughout the two engagements, the communication from Adam and team was outstanding. He made us feel at ease and that he was there to help us through this process. A flood is a very stressful experience. Your life is completely disrupted, and personal belongings are lost or damaged. It’s in times like these you want a partner that is going to help you through. So, while one never hopes to have to engage a remediation firm, I would not hesitate to engage Service Master of Brantford again (and again). #waterdamage #floodremediation #customerservice #insurace #trust
Servicemaster came quickly, mitigated the damage, and cleaned up the mess saving my basement from further damage. Daniella and Victor did a fantastic job.
This week we had the dreaded basement flood. Unfortunately for us it happened in the middle of the night so it was a shocking surprise to wake up to. Within an hour Adam from Service Master showed up, assessed the situation and had a team working on the project less then 60 minutes later. The team worked fast and the work was done quickly. I'd like to thank Daniella, Denice, Victor, and the rest of the team (sry I don't remember all the names) for putting some normalcy back in to our place. Thank you.
I don’t leave negative reviews lightly, but I feel it’s important to share our experience so others can make an informed decision. After a flood in 2024, we hired this company for remediation based on the many positive reviews. Unfortunately, our experience did not meet those expectations. During the remediation process, mold was later discovered in areas that were supposed to have been addressed. The company returned multiple times in an effort to resolve the issue, but some mold still remained and my family ultimately had to remove additional material ourselves. Dealing with this added significant stress to an already difficult situation, and we were disappointed with how the matter was handled overall. While others may have had different experiences, ours was not positive, and we would not choose to work with this company again. The intention of all this is simply to share an experience, so as I said above, others can make informed decisions.
Very pleased with the prompt attention to my water leak problem and the follow-up repair work. The staff are polite, and always clean-up after themselves. Would hire them again and suggest them to friends.
Very reliable and communicate well. They did a great job cleaning up our restaurant after it was damaged by fire, smoke and water. Adam and his crew communicated every step of the way so we understood what was happening. Everything left was also clean and in order, they exceeded expectations.
ServiceMaster provided exceptional service during a challenging time at our plant, and Adam Tuk was incredibly easy to deal with, remaining highly responsive throughout the entire process. The crew performed a quick, prompt, and thorough job, ensuring that every detail of the fire extinguisher cleanup was handled with professional care. We would like to extend a special thanks to Gabby and Daniella for their outstanding leadership on-site; their expertise and hard work truly made a difference in getting us back on track.
We had a flood in the basement of our cottage. Servicemaster Brantford responded immediately and clearly understood what needed to be done to minimize and recover from the water damage. Adam Tuk was professional, courteous, and always prompt with correspondence. We felt he kept us informed through every step of the recovery process. The technicians that completed the work, Denice and Daniella, were also excellent. They were polite, hard working and left our site clean at the end of every day. They were knowledgeable about the work they were performing, leaving us with the feeling that we were being taken care of, and all in all in good hands. We will keep Servicemaster's contact information on hand as we would not hesitate to use them again. Thanks so much for your help.
We cannot say enough good things about ServiceMaster Brantford. From the moment we discovered mold in our bathroom, Adam Tuk responded immediately and professionally. He came out right away to assess the situation, carefully investigating whether our tub was leaking and identifying the source of the water issue, which gave us much-needed peace of mind. Parker and Daniella provided early morning service the next day to thoroughly clean and seal the affected areas, showing real consideration for our household and schedule. Throughout the entire process, communication was excellent, clear, proactive, and reassuring. We always felt informed and confident in the work being done. The team was prompt, knowledgeable, and incredibly trustworthy. It’s obvious they take pride in their work and genuinely care about their customers. We are extremely appreciative of the care, attention to detail, and high-quality work ServiceMaster Brantford provided, and we would not hesitate to recommend them to anyone dealing with mold or water damage issues. Thank you for making a stressful situation so much easier to manage!